How can a handheld scanner CSMHxxx from wenglor be reset to the factory settings?

We frequently receive inquiries about how a CSMHxxx handheld scanner can be reset to the factory settings. A reset may be necessary if devices do not respond as expected or need to be reset to default values before initial start-up.

The picture shows a handheld scanner and a reset icon.
Uncomplicated and fast - resetting handheld scanners from the CSMH series requires no additional software.

The procedure is simple and requires no additional software:

  1. Disconnect the scanner from the power supply: Disconnect the device from the mains or battery supply.
  2. Press and hold the button: Press and hold the reset or function button on the scanner.
  3. Switch the scanner on: While keeping the button pressed, supply the device with power.
  4. Wait for signals: Hold the button until the scanner beeps several times.
  5. Release briefly: Release button briefly.
  6. Press and hold again: Press and hold the button again until the scanner beeps once.
  7. Release the button: The scanner is now reset to the factory settings.
  8. Ready for use: The device can be reused immediately.

For further support or questions about handheld scanners and barcode scanners, please contact our support team at any time.

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Max Mustermann

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